John Poikonen, Pharm.D.
Medical Informaticist and Pharmacist
http://RxInformatics.com and http://RxDoc.org
John Poikonen, PharmD mail:jp@rxdoc.org
It seems that this is the year of usability in medical applications. There are lots of studies and examples of how better usability impacts patient care and workflow. A couple of years ago Allen Flynn from the Univ of Michigan Hospitals and pharmacy informatics extraordinaire, presented this concept of a pharmacy profile, a la iTunes. This is awesome and a classic. Thanks to Allen Flynn for allowing to share his brilliant ideas. A image of the entire iTunes pharmacy profile is attached.
Fifty Usability Ideas for Pharmacy inspired by iTunes
1. Pharmacy Department’s on-screen message box
2. Patient selection via Venue -> Unit -> Name
3. Updating counts of orders to be verified in parenthesis (y)
4. Drug information summary box updated for current drug
5. Contextual hyperlinks to drug info databases as buttons
6. On-screen clock
7. Large name panel with age, sex, weight, CrCL
8. Name panel scrolls on command to show current visit details
8. Active, discontinued and home medications toggle
9. Dynamic search capability
10. Pharmaco-surveillance provided as patient-specific alert buttons
11. System status signal with double-click for detailed information
12. Active orders count
13. Note management functions include Add, Edit and Remove
14. Pause function
15. Expandable window
16. Drug list with column sort, columns add, column arrangement
17. Window-shade order detail view without dialog boxes
18. Step-wise order verification using dynamic evaluation panes
19. Order risk ranking based on drug, order and patient information
20. Order provenance information for ordering clinician and process
21. IV push guidelines directly integrated into verification workflow
22. Rule-based forcing functions for verification steps
23. Metadata Dosing Evaluator with statistical indicators
24. Metadata Characteristic Selectors control the metadata used
25. Metadata Frequency Evaluator based on previous orders
26. Supply chain analysis pane with ADM and inventory information
27. Related home medications by generic name and therapeutic class
28. Previous orders for same order item listing
29. Allergy review pane with allergy data collection forcing function
30. Related findings pane with lab, vital signs and physiologic data
31. Alerts and responses pane shows clinicians’ CDS responses
32. Ordering clinicians’ names with hyperlinks to paging system
33. Order level notes function
34. Patient level notes function
35. Hover over PRN column to see detail of prn reasons
36. Hover over Dose and Frequency column to see scheduled times
37. ADM product availability column updated by ADM system
38. Verified order check-box
39. PRN assessment pane
40. Add customized verification panes to the verification process
41. Active ingredient by active ingredient verification
42. Switch all oral dosage forms from solids to liquids and vice-versa
43. Change all appropriate IVPB diluents from D5 to NS or vice-versa
44. Calculated CrCL on screen has selectable equation options
45. Body surface area onscreen
46. User’s recently verified medication list (not shown)
47. Patient’s individualized IV compatibility chart (not shown)
48. Last 24 hours and cumulative lifetime dose (not shown) columns
49. Infusion titration history graph pane (not shown)
50. Unused PRN indicator
While we disagree on the value and integrity of ASHP, I agree with everything in this speech. He is an unbelievable pioneer and innovator in pharmacy informatics. Congratulations to Dennis!